Privacy policy

Introduction

Eleanor Khonje Consulting ("we," "us," or "our") operates the website shop.etkleadershipsolutions.com (the "Site"). This privacy policy describes how we collect, use, and share personal information when you visit or make a purchase from our Site. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We collect various types of personal information from you when you interact with our Site:

  • Information You Provide:

    • Personal details such as your name, address, email, and phone number.
    • Payment information including credit card details.
    • Other information you choose to provide when purchasing our services or subscribing to our newsletters.

  • Information Collected Automatically:

    • IP address.
    • Device and browser type.
    • Browsing actions and patterns.
    • Cookies and similar technologies.

  • Information from External Sources:

    • Publicly available information or information provided by third parties.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your purchases, account, and other customer service needs.
  • To personalize your experience on our Site.
  • To improve our services and the functionality of our Site.
  • To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, and marketing services.
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand how you use our Site and improve its functionality. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement various security measures to protect your personal information, including encryption and secure access protocols. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under Swiss data protection law and the GDPR, you have the right to:

  • Access your personal information.
  • Rectify incorrect or incomplete data.
  • Request the deletion of your data.
  • Restrict the processing of your data.
  • Object to the processing of your data.
  • Data portability.
  • Withdraw consent at any time.

To exercise these rights, please contact us at the details provided below.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

8. International Data Transfers

We may transfer your personal data to third parties located outside of Switzerland or the European Economic Area (EEA). In such cases, we ensure that adequate protection is provided for the transferred data in accordance with applicable data protection laws.

9. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

Eleanor Khonje Consulting
Avenue De-Luserna 44
1203 Genève
Switzerland
Email: info@etkleadershipsolutions.com

10. Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our Site.