Terms of service

1. Introduction

Welcome to shop.etkleadershipsolutions.com (the "Site"). These Terms of Service ("Terms") govern your use of our Site and the services provided by Eleanor Khonje Consulting ("we," "us," or "our"). By accessing or using our Site, you agree to comply with and be bound by these Terms.

2. Services

Our Site offers tickets for events and coaching services (the "Services"). We reserve the right to modify or discontinue any aspect of our Services at any time without notice.

3. User Accounts

To access certain features of our Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and any activities or actions under your account.

4. Orders and Payments

  • Order Acceptance: All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.
  • Pricing: All prices are listed in Swiss Francs (CHF) and are subject to change without notice. Prices do not include taxes or shipping costs, which will be added to your total order.
  • Payment: We accept various forms of payment as indicated on our Site. By placing an order, you authorize us to charge your selected payment method.

5. Cancellations and Refunds

  • Event Tickets: Tickets for events are non-refundable unless the event is canceled or rescheduled. In such cases, we will offer a refund or exchange.
  • Coaching Services: Cancellations for coaching services must be made at least 24 hours in advance to receive a full refund. Cancellations made less than 24 hours in advance will not be refunded.

6. Intellectual Property

All content on our Site, including text, graphics, logos, and images, is the property of Eleanor Khonje Consulting or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. User Conduct

You agree not to use our Site for any unlawful purpose or in any way that could harm us or any third party. Prohibited conduct includes but is not limited to:

  • Violating any applicable laws or regulations.
  • Infringing on the intellectual property rights of others.
  • Transmitting any harmful or malicious code.
  • Collecting personal information of others without their consent.

8. Limitation of Liability

To the fullest extent permitted by law, Eleanor Khonje Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our Services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our Services.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through our Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Eleanor Khonje Consulting and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Services, your violation of these Terms, or your infringement of any third party rights.

10. Governing Law and Dispute Resolution

These Terms and any disputes related to them or to your use of our Services will be governed by the laws of Switzerland. Any disputes arising out of or relating to these Terms or our Services shall be resolved in the courts of Geneva, Switzerland.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Site. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Eleanor Khonje Consulting
Avenue De-Luserna 44
1203 Genève
Email: info@etkleadershipsolutions.com